Frequently Asked Questions

The store will remain open for pre-sale merchandise through August 30, with additional purchasing opportunities available during the conference.

Merchandise is currently available for shipping within the United States and Canada.

No, orders will not be available for will call pickup.

No, orders cannot be shipped to or picked up at the convention center or host hotel.

Tracking information will be included in your shipping confirmation email once your order has been shipped.

We accept VISA, Mastercard, American Express, Discover, JCB, Diners Club, Shop Pay, Apple Pay, and Google Pay.

No, LRP points cannot be used to purchase merchandise.

No, PV and LRP points do not apply to merchandise purchases.

Orders cannot be cancelled or modified once they have been placed.

PV product orders (such as ASEA Redox Supplement) must be placed through ASEA’s Virtual Office. Merchandise orders must be placed separately athttps://www.aseastore.com. At this time, orders and shipping cannot be combined.

No, all merchandise purchases must be made throughhttps://www.aseastore.com. However, PV products and bundles can be purchased through the Virtual Office.

Once your order ships, you will receive a shipping confirmation email with tracking details. Please refer to this tracking information for the most accurate delivery estimate.


If you are unable to locate your confirmation email or have additional questions, please contact ASEA’s Associate Support Team for your market.